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insurance claims

Illustrations by Jen Renninger

Total Loss

Fire does not abide by reason. In its destructive trail, there are empty bank accounts, unreturned voice mails, FedExed checks, hours upon hours of smooth-jazz hold music, fine print written in inscrutable jargon, and the summary Laurie learned to say for expediency’s sake: “My house exploded in a catastrophic fire. Can you please help me?”